Privacy Policy

Fraud detection

At Vinari, we take our customers' and correspondents' privacy very seriously. To help us protect it, we have detailed our on- and off-line confidentiality policies on this page.

This page is linked from every page on our site to make it as easy to find as possible.

Information we may collect from you

On some pages of our site, you can order products, sign-up for newsletters, and register as a user to access extra features. The types of personal information which we might collect at these pages are:

  • your name;
  • your address;
  • your email address(es);
  • your telephone and/or facsimile numbers;
  • your credit or debit card information; and
  • similar items of data which may be required in order for us to provide our services to you.

We may occasionally require information regarding third parties. For example, if you wish to purchase one of our products on behalf of an authorised client or as a gift for a friend, you will need to provide their details at the point of sale. In these situations, we may request information such as the following:

  • their name;
  • their address;
  • their email address(es);
  • their telephone and/or facsimile numbers;
  • similar items of data which may be required in order for us to provide our services to the third party.

How we use your details

Information you have provided to us when placing an order with us will only be used for the purposes of completing that order. We will not share this information with third parties unless it is absolutely necessary to do so to complete the order. In these situations, you will be informed before completing the order.

Information you have provided to us about third parties when placing an order with us will only be be used for shipping purposes and to confirm the delivery has taken place. We will not share this information with third parties unless it is absolutely necessary to do so to complete the order. In these situations, you will be informed before completing the order.

When you send us an e-mail, we will use your return address in order to respond to any queries you may have. We will not share your email address with third parties, and we do not send unsolicited emails.

You can sign-up to updates and information about our current and forthcoming products and services through our website. As with direct correspondences, we will not share your email address with any third parties, and we will not sent you and unsolicited emails.

We use anonymous data collected from our website to help us improve our users' experiences when using the site. We do not post third-party advertisements on our website, so your information will ever be shared with any Internet advertisers or advertising agencies.

Finally, we will never share any personally identifiable information which you have provided to us through our website or off-line in any ways unrelated to those detailed above without first seeking your express permission.

Data security

In order to help protect your data and prevent unauthorised access to it, we have put in place multiple physical, electronic and managerial procedures to safeguard and secure information which you have provided to us.

Accessing or correcting your information

At any time, you can request from us a complete report detailing all of your personally identifiable information which we store as laid out in the Data Protection Act 1998. Please note that there may be an administration charge to help us cover the costs of producing this report.

You can correct errors in or inform of updates to your personally identifiable information by contacting us directly.

To help protect your privacy and security, we will also take reasonable measures to verify your identity before granting access or effecting changes to your details.

Contacting us

You can contact us using the details listed on the "Contact us" page listed in our site's navigation.